Terms of Service
Effective November 10, 2026
These are the terms this website is offered under. By using flatouttree.com, asking for an estimate through it, or agreeing to receive text messages from me, you accept them. I'm Mike Housand and I run Flatout Tree Service from 532 McClammy Rd, Hampstead, NC 28443.
Text messages (SMS)
Text messages travel across mobile networks I don't control. Neither the mobile carriers nor I can guarantee that a message arrives, or that it arrives quickly. If a job is urgent, call — (910) 445-7060, open 24 hours a day, 7 days a week. Don't rely on a text message for an emergency.
How you opt in
By ticking the box on the estimate form that reads “OK to text me about my estimate.”. The box is not ticked for you, and you don't have to tick it — leave it alone and I'll call you instead. Ticking it is your agreement to receive text messages from Flatout Tree Service about the estimate you asked for.
How many messages to expect
As many as the conversation takes, and no more. These are conversational messages sent in response to your estimate request — confirming a time, asking about gate access, telling you I'm on the way. This is not a recurring campaign, there is no newsletter, and I don't send marketing blasts or promotions.
Costs
Message and data rates may apply. I don't charge anything for text messages, but your mobile carrier may, according to your own plan.
HELP and STOP
Reply HELP to any message from me and you'll get my contact details back. Reply STOP to end the messages — that withdraws your consent and I won't text you again about that request. You can also tell me on the phone or email flatoutstump@gmail.com. Stopping text messages doesn't cancel your estimate; I'll call instead.
Your consent and your privacy
Your SMS opt-in consent is not shared with third parties. What happens to your number and your consent is set out in full in the Privacy Policy.
What this site is
It's the website of a working tree service in Hampstead, NC — tree removal, tree trimming, stump grinding, storm cleanup and 24/7 emergency work across Pender, New Hanover and Onslow counties. Its job is to tell you what I do, roughly what it costs, and how to reach me. Nothing on it is advice about your particular tree, your property or your insurance claim.
Estimates
Estimates are free. Sending the form or talking to me on the phone doesn't commit either of us to anything.
No estimate is binding until it is agreed in writing. A number given over the phone, in a text message or from the price ranges on this site is an indication, not a contract. The price for your job is the one in the written estimate we both agree to, and it assumes the conditions I was shown or told about — if the job turns out to be a different job once we're on site, I'll stop and re-price it with you before carrying on rather than adding it to the bill afterwards.
Scheduling depends on weather and on the emergency work that comes in ahead of it. A tree on somebody's roof goes first; that's the deal when the phone is answered around the clock.
The information on these pages
I've written it carefully and I keep it current, but it's offered as it is, with no warranty that it is complete, accurate or up to date on the day you read it. Prices move, rules change, and the permit and ordinance information in the guides can change the week after it was checked — check anything you're relying on with me or with the office named on the page.
To the extent the law allows, I'm not liable for any loss arising from a decision you make based on this website rather than on a written estimate or a conversation with me. Photographs show real jobs my crew has done; they are not a promise that your job will look the same.
Nothing here limits any right you have under North Carolina or federal law that cannot be limited, and nothing here limits what I'm responsible for in the actual tree work I do on your property. Flatout Tree Service is fully insured.
Using the site
The words, photographs and artwork on this site are mine and aren't to be copied for use elsewhere. The estimate form is for genuine enquiries about tree work — not for sales pitches, scraping or anything automated.
Governing law
These terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-laws rules. Any dispute about them or about this website belongs in the state or federal courts sitting in Pender County, North Carolina.
Changes to these terms
If they change, this page changes and the effective date at the top moves with it. The text-messaging section above stays, whatever else changes.
Questions
Flatout Tree Service, 532 McClammy Rd, Hampstead, NC 28443. Phone (910) 445-7060, email flatoutstump@gmail.com.
See also the Privacy Policy and the contact page.